This offer is valid exclusively from March 12 to March 24, 2025, at 11:59 p.m. and is offered exclusively to new customers of the Hilo smart home service. It consists of a 40% discount on the total amount of the shopping cart when purchasing connected devices from Hilo. Any purchase of connected devices from Hilo requires a commitment to participate in Hilo reduction challenges for a period of 12 months.

This offer cannot be applied to a second order of devices and cannot be combined with any other promotional offer, including any recommendation program, and cannot be used more than once per address or per Hydro-Québec account number. Offers, services, and rates are subject to change at any time without notice from Hilo or Hydro-Québec. Limit of 20 thermostats per customer. Other conditions apply. Taxes extra.

To take advantage of the Hilo smart home service and its associated offers, the participant must meet the following conditions:
(i) Commit to participating in Hilo challenges for a 12-month period.
(ii) Be a Hydro-Québec customer as an account holder, co-holder, or authorized representative of a Rate D contract (basic rate) without the Winter Credit option. This applies whether you are a tenant or the owner of the residence where the Hilo smart home service will be installed.
(iii)  Purchase connected devices from Hilo.
(iv) Own a smart mobile device capable of downloading and using the Hilo mobile app (refer to hiloenergie.com for compatible versions). 

Please note that this device is not included in the Hilo smart home service. Standard messaging and data charges apply to all notifications and remote access via the Internet or mobile network.

To take advantage of the Hilo smart home service and its associated offers, the participant must also ensure their residence satisfies the conditions listed below.
The participant’s residence must:
(i) Be equipped with a Hydro-Québec smart meter.
(ii) Have electrical installations that comply with all applicable electrical standards and laws.
(iii) Have a high-speed internet connection, a wireless network (such as ZigBee, Wi-Fi, or similar), and an available, functional Ethernet port on the modem or router.
(iv) Be a single-family home, semi-detached home, or row house, or be located in a building with two or more units.
(v) Be located in a municipality where the Hilo smart home service is available (visit hiloenergie.com for specific locations).

The purchase of connected devices from Hilo may include a credit. If applicable, this credit represents the difference between (a) the total current retail price of the connected devices and (b) the amount billed to the participant (before any applicable discounts). The credit is covered by Hilo unless there is a default or termination of the agreement. In such cases, any remaining credit balance in the participant’s account becomes immediately due and payable. This balance is calculated based on an equal monthly reduction over a 12-month period starting from the installation date of the connected devices.

To review all applicable conditions for the Hilo smart home service, please consult the Participant Agreement.