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Challenges
How to adjust your challenge settings ?
Tip: You can customize each of these settings to align with your comfort level and reward goals. Any changes will automatically apply to future challenges, but you can update them at any time.
To select the participation mode that suits your needs:
Note: If you’ve connected additional devices (e.g., EV chargers or electric water heater controllers), you’ll see two tabs at the top: Thermostats and Other devices. If you only have smart thermostats, these tabs will not appear.
To manage which thermostats participate in challenges:
Note: The total number of participating thermostats is displayed in the Thermostats included box. For example, if two out of three thermostats are included, the box will show "2/3."
This feature allows you to easily customize which thermostats are managed by Hilo during energy-saving challenges.
Preheating is enabled by default and helps maintain comfort by warming rooms before a challenge starts. To adjust preheating:
Note: The total number of thermostats with preheating enabled is shown in the Preheating activated box, next to Thermostats included. For example, if one out of three thermostats have preheating enabled, the box will display "1/3."
This feature lets you balance comfort and energy savings by customizing preheating settings throughout your home.
If you’ve connected additional devices, such as an electric water heater controller or EV charger, you can also manage their participation in Hilo challenges:
Note: If only thermostats are paired with your app, the Thermostats and Other devices tabs won’t appear, ensuring a simplified interface.
Finally, tap Validate to confirm your settings.