How can I check if I'm eligible for Hilo?

You must meet the following requirements:

• Be the account holder, co-holder, or authorized representative on a residential Hydro-Québec account subscribed to either: 
  • the base rate (Rate D) with the Winter Credit Option, or 
  • Rate Flex D

• Have a Hydro-Québec communicating (smart) meter. 
• Have high-speed internet (at least 5 Mbps), a home Wi-Fi network, and a free, working Ethernet port on your modem or router. 
• Own a smartphone or other smart mobile device capable of downloading and using the Hilo app. 
• Live in a city where Hilo service is available. 
• Live in a home with equipment that’s compatible with Hilo. 

Check my eligibility