New: Connect your compatible thermostats and join the Hilo challenges!
The Charter of French language and its regulations govern the consultation of English-language content 
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New: Connect your compatible thermostats and join the Hilo challenges!
The Charter of French language and its regulations govern the consultation of English-language content .
Conditions
We do not charge any amount to your credit card at the time your order is placed. You can cancel or modify your order free of charge up to 48 hours before your scheduled installation.
At the time of installation, if a device cannot be installed for any reason, the equipment will be removed from the order and the price will be updated to reflect only the installed products.
Full payment of your Hilo order can be made by credit card (Visa or Mastercard).
For security reasons and protection against fraud, credit card purchases will be accepted only if the billing name and address match the name that appears on the purchaser’s credit card and the address on the credit file.
In case of doubt, we reserve the right to confirm the validity of the transaction with the cardholder and cancel the order if necessary.
