The Charter of French language and its regulations govern the consultation of English-language content.

Conditions

What is the difference between a credit balance and financial assistance?

The credit balance is applicable to device purchases made on the Hilo transactional site. It is reduced every month (1/12 of the amount per month).

Financial assistance is applicable to compatible devices purchased and added to the Hilo app by the client.

It is reduced every month (the equivalent of 1/48 of the amount per month) for the first 12 months. After the first 12 months of acceptance of the financial assistance, the repayable balance becomes zero. Participants will be required to repay part of the amount if they do not comply with the 12-month financial assistance agreement.