Ready to save energy and start earning cash rewards with Hilo? You’ve come to the right place! Learn how to sign up for Hilo and unlock the full potential of your new smart home in three simple steps.
As easy as 1, 2, 3!
1. Choose your smart devices
Start with the Hilo hub — your smart home’s centralized command centre. This essential device connects your compatible smart devices to the Hilo mobile app. And the best part? It’s completely free when you sign up for Hilo!
Next, select the number of Hilo smart thermostats you need for your home’s electric baseboard heaters and/or heated flooring. Already have smart thermostats at home? Great news! Many models from Honeywell Home, Mysa, and Sinopé are now compatible with Hilo — plus, you’ll receive a cash bonus* for connecting them!
2. Connect your compatible devices
When you purchase Hilo smart thermostats, professional installation is included. Simply schedule an appointment when placing your order, and a certified electrician will come to install and connect them on the agreed date. They’ll also show you how to use your new smart thermostats to maximize their benefits.
If you already have Hilo-compatible thermostats, you just need to download the Hilo app, plug in your new Hilo hub, and connect your devices (step-by-step instructions can be found here).
Once you’re set up, our intuitive mobile app lets you manage your smart thermostats from anywhere. Whether you’re at home or on the go, you can program your thermostats, create custom scenes, get notifications for Hilo challenges, track your rewards, monitor your home’s power usage, and more! Please note that some features may not be available when using third-party compatible thermostats.
3. Collect cash rewards!
Get ready to save energy and earn cash rewards with Hilo’s winter reduction challenges! Each winter, you’ll have the chance to participate in up to 30 energy-saving challenges using your Hilo smart thermostats, compatible Honeywell Home, Mysa, or Sinopé thermostats, or your EVduty charging station. Successfully complete the challenges, and you’ll earn cash rewards. At the end of the challenge season, Hilo will send you the total amount you’ve earned. And that’s it! You’re all set!
*Financial aid is available to Hilo participants who meet and accept the terms of the financial assistance program. This requires adding all eligible Hilo-compatible smart devices to the Hilo app and a 12-month commitment to participate in Hilo challenges. Financial assistance will be issued to the customer within a few weeks of them connecting their devices to Hilo and accepting the financial assistance agreement. Financial assistance is granted only once per eligible Hilo-compatible smart device. The number of devices eligible for financial assistance is limited. For more information, please refer to the financial assistance program. The financial assistance program may be modified or withdrawn at any time without prior notice.
